Last Updated: September 2026
At OK DEAL LOOK, we are committed to making your shopping experience simple, convenient, and reliable. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Order Processing
Once you place an order, our team will process and prepare it for shipment.
- Orders are generally processed within 1–3 business days.
- Orders placed on weekends or public holidays may be processed on the next business day.
- You will receive order confirmation after successfully placing your order.
- Processing times may be longer during sales, promotions, holidays, or periods of high order volume.
2. Delivery Areas
We currently offer delivery within Pakistan.
Delivery availability may vary depending on your location and the courier services available in your area.
Some remote or restricted areas may require additional delivery time or may not be serviceable.
3. Delivery Time
After your order has been processed and dispatched, delivery usually takes approximately:
Major Cities: 2–5 business days
Other Areas: 3–7 business days
Remote Areas: 5–10 business days
These are estimated delivery times and are not guaranteed. Delays may occur due to weather, courier issues, public holidays, security conditions, incorrect address information, or other circumstances beyond our control.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
Shipping fees may vary depending on:
- Delivery location
- Order size or weight
- Delivery method
- Promotional offers
From time to time, we may offer free shipping promotions or special delivery offers.
5. Order Tracking
Once your order has been dispatched, tracking information may be provided where available.
You can use the tracking information to check the status of your shipment through the relevant courier service.
If you have not received your order within the estimated delivery period, please contact our customer support team.
6. Cash on Delivery
Where Cash on Delivery (COD) is available, you may pay for your order when it is delivered to you.
COD availability may depend on your location, order value, product category, and courier service.
Please make sure that your phone number and delivery address are accurate when placing a COD order.
7. Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete delivery information.
If an incorrect or incomplete address is provided, delivery may be delayed or the order may be returned to us.
Additional shipping charges may apply if an order needs to be reshipped because of an incorrect address provided by the customer.
8. Failed Delivery
A delivery may fail if:
- The customer is unavailable to receive the order.
- The provided phone number cannot be reached.
- The delivery address is incorrect or incomplete.
- The customer refuses or declines the delivery.
- The courier is unable to access the delivery location.
If an order is returned to us because of failed delivery, we may contact you to arrange further delivery. Additional shipping charges may apply.
9. Damaged Packages
Please inspect your package when you receive it.
If your package appears seriously damaged, opened, or tampered with, please notify the courier immediately and contact OK DEAL LOOK as soon as possible.
For damaged or incorrect products, please refer to our Refund & Return Policy for information about eligibility and the required procedure.
10. Delayed or Lost Orders
While we work with reliable delivery partners, shipping delays can sometimes occur.
If your order is significantly delayed or appears to be lost in transit, please contact us. We will work with the relevant courier service to investigate the shipment and provide you with an update.
11. Public Holidays and Unexpected Delays
Delivery times may be affected by:
- Public holidays
- Severe weather
- Natural disasters
- Security or law-and-order situations
- Courier service disruptions
- High order volumes
- Other circumstances beyond our reasonable control
We appreciate your patience during such situations.
12. Changes to Your Shipping Information
If you need to change your shipping address after placing an order, contact us as soon as possible.
We will try to accommodate your request, but we cannot guarantee that address changes will be possible once an order has been processed or dispatched.
13. Contact Us
If you have any questions about your order or our Shipping Policy, please contact us:
OK DEAL LOOK